Effective Date: 12th Dec 2024
These Terms of Service (“Terms”) govern your use of the website https://chatloop.io (the “Site”) and the chatbot service (the “Service”) provided by ChatLoop.io, a company incorporated in the United Kingdom (“we,” “our,” or “us”). By accessing or using our Site or Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the Site and Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not access or use the Site or Service.
2. Changes to the Terms
We reserve the right to update or change these Terms at any time. All changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site or Service after any such changes constitutes your acceptance of the new Terms.
3. Account Registration
To use our chatbot service, you may be required to sign up for an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
4. Payment and Billing
Payments for the Service are processed via Stripe. ChatLoop.io does not handle or store any payment details. You are solely responsible for ensuring that payment information is accurate and up to date. If you have any issues with billing, please contact Stripe directly.
5. Use of the Service
You agree to use the Service in accordance with all applicable laws and regulations. You will not:
- Engage in any activity that interferes with or disrupts the Service or servers.
- Use the Service for any unlawful, abusive, or fraudulent activity.
- Attempt to gain unauthorized access to our systems or networks.
6. Termination of Service
We may suspend or terminate your access to the Service at our sole discretion if you violate these Terms or for any other reason. You may also terminate your use of the Service at any time by contacting support.
7. Limitation of Liability
ChatLoop.io is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or Service. Our total liability will not exceed the amount you paid for the Service during the 12 months prior to the incident that gave rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless ChatLoop.io and its employees, contractors, and affiliates from any claims, losses, or damages arising from your use of the Site or Service or any violation of these Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: [email protected]