Data Deletion Request Policy

At Chatloop.io, we value your privacy and are committed to ensuring that you have control over your data. If you wish to request the deletion of your personal data associated with our services, including www.chatloop.io and app.chatloop.io, please follow the steps outlined below:

  1. How to Submit a Request
    To delete your data, send an email to [email protected] from the email address associated with your Chatloop account. In your email, please include:
    • Your full name
    • The email address linked to your account
    • A brief statement requesting data deletion
  2. Verification Process
    For security purposes, we may contact you to verify your identity before processing your request. This ensures that we are deleting data only upon the authorized account holder’s request.
  3. Processing Timeline
    Upon receipt and verification of your request, we will initiate the data deletion process. Please allow up to 30 days for your request to be fully processed. We will notify you via email once your data has been successfully deleted.
  4. Important Information
    • Deleting your data is irreversible. Once your data is deleted, it cannot be recovered.
    • Certain data may be retained for legal, regulatory, or legitimate business purposes, as permitted by applicable laws.
    • Data deletion may result in the loss of access to services or features associated with your Chatloop account.

For more information on how we handle your data, please review our Privacy Policy.